Covid-19 Updates

by | Mar 21, 2020

Covid-19 Update:  5/13/2020: Funeral homes were not included in Phase 1 re-opening. So all is the same. Hopefully we have included in Phase 2 and can allow more people for visitations. We have relaxed our limits on outside services, masks and proper social distancing have proven this possible. Please call because many venues have set limits different than the State guidelines.

5/4/2020: Knowing more about this pandemic, and new supply chains for cleaning products and PPE,  have given us the capacity to once again resume face to face meetings for both at-need and pre-need.  If you are willing to wear a face covering we will meet with you. If you do not have a face covering one will be provided.  We still are limiting arrangements to 3 guests to encourage social distancing.  Those who do not wish to come in may still opt for virtual consultation, and email, mail, etc.  We are comfortable offering both options.  All meetings will be done strictly by appointment only, we will be cleaning surfaces and wiping high touch items in between appointments.  We are still limiting visitations to 10 and hope that will be lifted or revised on May 15th.  Call or email us with any questions, we are here for you.  Safety for you, your family, and our families are our highest priority.

4/18/2020,The Governor has extended the PAUSE order to May 15th. Hopefully we can see a way forward after that. We are always available by phone & email to help with any questions.

4/10/2020.  Many cemeteries and crematories have revised hours and minimal policy changes.  Services have been delayed slightly but still able to occur. Our revision below is still accurate, hopefully things improve in the coming weeks. Stay safe and stay united in fighting this pandemic.

(Revised 3/21): Our prayers go out to everyone in the community and worldwide. We are still open. We are working from home as much possible, to practice good social distancing.
How has the pandemic effected funerals and planning?
We are suspending all face to face meeting for non-urgent pre-arrangements. All pre-arrangements can be done through mail, email, and phone conversations. If a family insists on meeting for an urgent pre-need we will.
For at-need families we will be following the guidelines of the Monroe County Health Department, NYS PAUSE declaration, and City of Rochester State of Emergency, and will limit all private visitations, cemetery, and gatherings to 10 people(immediate family only) including staff. All arrangements can be done with minimal to no face to face contact if desired. This is the best course of action we can take to safeguard you, our staff, and the community.
We are truly sorry this pandemic will impact so many families during a time of grief, when family and friends are so needed for support. We encourage all of those that would normally attend a funeral to look for online guestbooks, give donations instead of flowers, call, email, and text, to find a way to show your support. We hope many families select to hold a future memorial service when things return to normal. Thank you to all, and please support your community. Together we will prevail over these troubled times.  Information is constantly updating and developing and we will do our best to keep this link updated.