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FAQs

Thomas Funeral Chapels

Have a funeral-related question? We have the answer. Check out these FAQs and give us a call today for more information

  • What services do funeral directors provide?

    The funeral director's job is to assist the bereaved in various ways to help them through losing a loved one. A funeral director provides bereavement and consolation services for the living, in addition to making arrangements for the cremation, burial, and memorial services for the deceased. He fulfills the role of funeral arranger, funeral director, funeral attendant, and embalmer.


    The following list is not all-inclusive but describes some of the major tasks of a funeral director:


    • Removal and transfer of the deceased from the place of death to the funeral home
    • Professional care of the deceased, including embalming, casketing, and cosmetology
    • Consulting with family to make arrangements for the funeral service
    • Filing certificates, permits, and other required forms
    • Obtaining copies of the death certificate
    • Arrangements with the cemetery, crematory, or other places of final disposition
    • Creates and publishes the obituary
    • Arrangements for clergy, music, flowers, transportation, pallbearers, and special fraternal or military services
    • Directs and manages the funeral service and the funeral procession
    • Assists the family with death-related claims, including Social Security, VA insurance, and grief counseling

    For more information on how our funeral directors can help with green burials in Rochester, NY, contact us today.

  • Why are funerals so expensive?

    A traditional funeral involves a number of services which add to the total cost. Besides a non-declinable basic services fee, other charges may include removal/transfer of the body to the funeral home; embalming; other preparation of the body; use of facilities and staff for viewing; use of facilities and staff for the funeral ceremony; use of a hearse, service car, or van; a basic memorial printed package; metal casket, a vault or grave liner, and purchase of a cemetery plot.

  • What is the purpose of a funeral?

    A funeral or memorial service allows the living to show respect for the deceased and pay tribute to their life. It provides a framework to freely and openly express our beliefs, feelings, and thoughts about the death of our loved one. It gives us permission to grieve our loss, share in solidarity, and gain strength from others who are experiencing the same loss.


    Whether you're planning funerals or cremations in Rochester, NY, let our team at Thomas Funeral Chapels help. Give us a call today.

  • What are the choices for funeral services?

    The four main types of funeral services include the traditional funeral service, the memorial service, the committal service, and the affirmation or celebration of life service.

  • Can you still have a funeral if you choose cremation?

    Yes, cremation or burial is merely the disposition of the body. Funeral services are to honor and remember your loved one, regardless of disposition.

  • Can I plan in advance if I choose cremation?

    Pre-arranging funeral services can be done regardless of the final disposition. Funeral pre planning in Rochester, NY, is simply recording your wishes with the funeral home and pre-funding if you choose.


    According to Gitnux, about 25% of all funerals are pre-planned. Be prepared and contact our team today.

  • What information should I bring to the arrangement conference?

    • Advance Directives - If the deceased left any written advance directives concerning the disposition of his remains and memorialization, you need to bring them with you. These instructions may be found in a will, or there may be a formally witnessed disposition directive, funeral pre-arrangements, or a pre-need contract.
    • Military Discharge Papers
    • Details on any cemetery property owned by the deceased or the family (grave plot, columbarium space, etc.)
    • Recent photograph of the deceased and any personal effects that you wish to be included in the viewing or burial
    • Specific information on the deceased:
    • Full legal name
    • Address
    • Marital status
    • Social Security number
    • Date of birth
    • Place of birth (city and state)
    • Educational history (number of years of schooling)
    • Armed Forces service dates and serial number
    • Occupation or profession
    • Parent's names, including mother's maiden name
    • Next of kin and other survivors
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